Luxury Care. Impeccable Integrity.

At Down2Shine, your vehicle is treated like royalty. That’s why we offer a Damage-Free Guarantee—our promise that every detail is handled with precision, pride, and the utmost care.

What Our Guarantee Covers:

We guarantee our detailing services will be delivered using professional-grade techniques and premium products. If any damage occurs as a direct result of our service, Down2Shine takes full responsibility to resolve the issue promptly and professionally.

What’s Not Covered:

• Pre-existing damage or wear (we document and walk through this with you before any service begins).
• Client-provided products or requests that fall outside standard procedures.
• Environmental impact during mobile service (e.g., uncontrollable wind causing things to fall on or hit the car), though our team takes every precaution.

White-Glove Commitment

This isn’t basic detailing—this is Down2Shine. We bring you the boutique experience: meticulous execution, premium results, and unmatched customer care. Our team is trained not only in advanced techniques but in delivering a service that feels luxurious from start to finish.

Pre-Service Walkthrough

We’ll walk through the vehicle with you upon arrival to note any visible imperfections. This ensures full transparency and mutual understanding from the very first moment.

Resolution & Follow-Up

If something doesn’t feel right after your service, please speak up about it during the final walk through. We are not responsible for any damages you notice after you or the detailer has left the appointment. We’re committed to making it right, with personalized support and a swift resolution—because your peace of mind is part of our polish.