Privacy Policy
 Effective Date: 2023
 Down2Shine – Luxury Car Detailing & Paintless Dent Repair
San Diego, CA

At Down2Shine, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

1. Information We Collect

When you use our services, we may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address (for mobile service requests).
• Payment Information: Billing details and payment methods (processed securely through third-party providers).
• Vehicle Information: Details of your car, including make, model, and service history.
• Website Interaction: Data related to your visits on our website, including cookies and analytics.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To schedule and provide detailing and dent repair services.
• To process payments and issue invoices securely.
• To communicate with you about appointments, updates, and promotions.
• To improve our services based on customer feedback and preferences.
• To comply with legal requirements and business operations.

3. Data Security

Your information is safeguarded through encryption and secure processing. We do not sell, rent, or share your personal data with third parties except as necessary for payment processing and service fulfillment.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track analytics. You can adjust cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party providers for payment processing, marketing, and customer management. These providers adhere to strict security measures.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct or update your information.
• Opt-out of marketing communications.
• Request deletion of your data, where applicable.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us at:
619-880-6796